Effective Date: August 1, 2024
At HomeBeautyHaven, we are committed to providing high-quality digital printable wall art. Due to the nature of digital downloads, all sales are final. Please review our refund policy below:
1. No Refunds
Once a digital product is purchased and downloaded, it cannot be returned. As such, we do not offer refunds or exchanges for any of our digital products.
2. Exceptions
We may issue refunds under the following circumstances:
- Duplicate Purchases: If you accidentally purchase the same product twice, please contact us for a refund of the duplicate transaction.
- Technical Issues: If you are unable to download your purchased file due to a technical issue on our website, we will assist you in resolving the problem. If the issue cannot be resolved, a refund may be issued.
To request a refund under these exceptions, please email us at contact@homebeautyhaven.com with your order details (e.g., order number, date of purchase).
3. How to Contact Us
For refund inquiries or assistance, contact us via:
- Email: contact@homebeautyhaven.com
We aim to respond to refund requests within 2-3 business days.
4. File Issues
If you experience any issues with the downloaded file (e.g., corrupted file, incorrect format), please contact us, and we will provide a corrected file.
5. Changes to Refund Policy
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting to this page.
By making a purchase on HomeBeautyHaven, you acknowledge and agree to this Refund Policy.
If you have questions or concerns, feel free to reach out at contact@homebeautyhaven.com.