HomeBeautyHaven
At HomeBeautyHaven, customer satisfaction is our top priority. Due to the nature of digital products, we offer the following refund and returns policy:
1. Digital Downloads
All our products are delivered as digital files, which cannot be returned or exchanged. Therefore, we do not offer refunds for change of mind or accidental purchases.
2. Refund Eligibility
Refunds will only be considered under the following circumstances:
- The file you received is damaged or corrupt.
- You were mistakenly charged multiple times for the same product.
- The downloaded product does not match the description on the product page.
In such cases, please contact us within 7 days of your purchase to resolve the issue.
3. How to Request a Refund
To request a refund, please email us at [insert your email address] with the following details:
- Your name and email address.
- Order confirmation number.
- A detailed description of the issue.
We aim to resolve all refund requests within 3-5 business days.
4. Replacement Files
If you encounter technical issues with your file (e.g., it won’t open or download properly), we are happy to provide a replacement file at no additional cost.
5. Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Failure to download the file before the download link expires.
- Compatibility issues with software not listed in the product description.
- Requests made after the 7-day refund window.
If you have any questions or concerns, please reach out to us at [insert your contact email]. We’re here to help!
Thank you for choosing HomeBeautyHaven!